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Email your team about high-risk Shopify orders

Alert your fraud or operations team by email as soon as Shopify marks an order as high risk, with order details and a review link.

Order risk analyzed→Risk level is high→Send internal email
TL;DR
  • Run a Flow when Shopify finishes analysing an order's fraud risk.
  • If the risk is high, FlowSend emails your team with the order, customer and a link to review it.
  • Hold fulfillment in the same workflow so nothing ships before someone checks.

The workflow

  1. Trigger: Order risk analyzed.
  2. Condition: risk level is high.
  3. Actions: hold fulfillment (Shopify Flow), then FlowSend → Send email to [email protected] with the order number, total, customer email and the admin link.

Tips

  • Put the order number in the subject so alerts are easy to search.
  • Use the delivery logs to confirm the alert was delivered.

Questions

Can I send it to several people?

Yes. Add several recipients, or CC and BCC, and set Reply‑To to the person who owns fraud reviews.

Flow triggers it.
FlowSend sends it.

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