TL;DR
- Trigger when a customer gets the VIP tag (or crosses a total‑spent amount).
- FlowSend sends a personal note from
[email protected], with replies going straight to them.
The workflow
- Trigger: Customer tags added.
- Condition: tags include
VIP. - Action: FlowSend → Send email from the founder’s address with a short personal note and, if you like, a discount code.